1. Introduction

Welcome to Sahara Izumi, the official website of our restaurant located in Nepal. These Terms and Conditions (“Terms”) govern your use of our website and the services offered through it. By accessing or using our website, you agree to comply with these Terms. If you do not agree with any part of these Terms, please refrain from using our website.

2. Definitions

• “Sahara Izumi” refers to the restaurant located in Nepal and its official website.
• “User,” “you,” or “your” refers to any individual or entity accessing or using our website.
• “Website” refers to Sahara Izumi’s online platform and all related web pages.
• “Services” encompass all features, functionality, and content provided by Sahara Izumi through its website.

3. Use of the Website

3.1. Eligibility: You must be at least 18 years old or the legal age in your jurisdiction to use our website. By using the website, you confirm that you meet this requirement.

3.2. Account: To access certain features of our website, you may need to create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

3.3. Prohibited Activities: You agree not to engage in any unlawful, harmful, or unauthorized activities when using our website. Prohibited activities include but are not limited to:

• Violating any applicable laws and regulations.
• Attempting to access accounts, systems, or data not belonging to you.
• Distributing spam, malware, or any other malicious content.
• Impersonating any individual or entity.
• Interfering with the security or functionality of our website.
• Using automated scripts or bots to access or interact with our website.

4. User Content

4.1. Submission: Sahara Izumi may allow users to submit content, including reviews, comments, and photos. By submitting content, you grant us a non-exclusive, royalty-free, worldwide, and perpetual license to use, modify, reproduce, distribute, and display the content on our website and in promotional materials.

4.2. Content Guidelines: You are solely responsible for the content you submit. Content must not violate these Terms, infringe upon any third-party rights, or contain offensive or harmful material.

5. Ordering and Payment

5.1. Menu: Sahara Izumi provides an online menu for your convenience. While we strive to ensure the accuracy of our menu, we do not guarantee the availability of specific items.

5.2. Ordering: You can place orders through our website. By placing an order, you agree to pay for the items ordered, including any applicable taxes and fees.

5.3. Payment: We accept various payment methods, including credit cards, debit cards, and digital wallets. Your payment information is securely processed, but Sahara Izumi does not store your payment details.

5.4. Cancellation: Orders can be canceled before they are prepared by our kitchen. Once preparation begins, cancellation may not be possible, and you may be charged for the order.

6. Delivery and Pickup

6.1. Delivery: Sahara Izumi offers delivery services to specified locations. Delivery times may vary and are subject to factors beyond our control. We will make reasonable efforts to meet estimated delivery times, but delays may occur.

6.2. Pickup: If you choose to pick up your order, please arrive at the specified location within the designated time frame. Orders not picked up within the allotted time may be discarded, and no refunds will be provided.

7. Refunds and Returns

7.1. Refunds: Refunds may be issued in accordance with our refund policy. Please refer to our refund policy for detailed information on eligibility and procedures.

7.2. Returns: Sahara Izumi strives for customer satisfaction. If you are dissatisfied with your order, please contact us promptly to discuss potential solutions.

8. Privacy and Data Protection

8.1. Privacy Policy: Your use of our website is also governed by our Privacy Policy. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

9. Intellectual Property

9.1. Ownership: All content, logos, trademarks, and other intellectual property on our website are the property of Sahara Izumi or its licensors and are protected by copyright and other intellectual property laws.

10. Termination

10.1. Termination: Sahara Izumi reserves the right to terminate or suspend your access to our website and services at its discretion, without notice, for violations of these Terms or for any other reason.

11. Amendments

11.1. Amendments: Sahara Izumi may modify or revise these Terms at any time. Any changes will be posted on our website, and your continued use of our website after such changes constitutes your acceptance of the revised Terms.

12. Contact Information

12.1. Contact: For any questions, concerns, or comments regarding these Terms or our services, please contact us at infosharaizumi@gmail.com.

13. Governing Law

13.1. Governing Law: These Terms are governed by and construed in accordance with the laws of Nepal. Any disputes arising from these Terms or your use of our website shall be subject to the exclusive jurisdiction of the courts of Nepal.

14. Entire Agreement

14.1. Entire Agreement: These Terms constitute the entire agreement between you and Sahara Izumi regarding your use of our website and services, superseding any prior agreements or understandings.

Thank you for using Sahara Izumi’s website. We hope you enjoy your dining experience with us, and we appreciate your understanding and agreement with these Terms and Conditions.