Information We Collect
2.1. Personal Information: When you access or use our website, you may provide us with personal information such as your name, email address, phone number, and delivery address. We collect this information when you create an account, place an order, or contact us for support.
2.2. Payment Information: To process payments for orders, we may collect payment information, including credit card or debit card details, billing address, and transaction details. Please note that we do not store your payment information on our servers. We use trusted third-party payment processors to handle payments securely.
2.3. Usage Information: We collect information about how you use our website, including your IP address, browser type, device information, and pages visited. This data helps us improve our services and enhance your user experience.
- How We Use Your Information
3.1. Order Fulfillment: We use your personal and payment information to process and fulfill your orders, including delivery to your specified address.
3.2. Account Management: Your personal information is used to create and manage your account, allowing you to access features like order history and preferences.
3.3. Communication: We may use your contact information to communicate with you regarding your orders, promotions, special offers, and customer support inquiries. You can opt out of promotional emails at any time.
3.4. Website Improvement: We analyze usage data to enhance the functionality and performance of our website, making it more user-friendly and efficient.
Sharing Your Information
4.1. Third-Party Service Providers: We may share your information with trusted third-party service providers, including payment processors, delivery services, and IT support, to facilitate order processing and improve our website.
4.2. Legal Obligations: We may disclose your information when required by law or in response to legal requests, such as court orders or government investigations.
4.3. Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
5.1. Security Measures: We employ industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. This includes encryption, access controls, and regular security audits.
5.2. User Responsibilities: While we take every effort to secure your data, it is essential for you to safeguard your account credentials and not share them with others. Please notify us immediately if you suspect unauthorized access to your account.
6.1. Account Information: You can review and update your account information by logging into your account on our website.
6.2. Cookies: Most web browsers allow you to control cookies through your browser settings. You can choose to block or delete cookies, but this may impact your user experience on our website.
6.3. Promotional Communications: You can opt out of receiving promotional emails from us by following the unsubscribe instructions provided in our emails.
Our website is not intended for use by individuals under the age of 18. We do not knowingly collect or maintain information from children.
Changes to this Policy
Thank you for trusting Sahara Izumi with your personal information. We are committed to protecting your privacy and providing you with a safe and enjoyable experience on our e-commerce website.